Game performance/crash bug on skill gem menu

hello, recently encountered this bug when i slot or unsocket any gem. it just suddenly makes a loud ringing sound which sounds like a repetitive pinging of the sound the the gems make when you socket or unsocket them in the slots. when the sound and the bug happens,i cannot resocket the gems that i put out anymore.this also happens when i level up. also, my character seems to appear glitchy when this happens. im not sure if any other players have experienced this i hope someone can help me, as i cannot play the game due to this bug.

here is a video clip of it:

https://drive.google.com/file/d/1dhe_6imbh1BWfD1nIxBt5AOE075r3rQK/view?usp=drive_link