Bought supporter pack with t-shirt and got a problem

My wife has bought in december supporter pack with T-shirt (Thaumaturge of the Vaal supporter). We were speaking now about t-shirt not coming to us and she said, after buying it, she didn't had any notification to give address, phone, pay for transport, anything.

How can we fix this issue?
Last bumped on Jan 5, 2025, 8:15:43 AM
Hey there,

Could you please contact us at support@grindinggear.com and we'll be able to better assist you with this as soon as possible.

As a note, please don't send additional or follow-up emails, Support will get to you as soon as possible.
"
CoryA_GGG wrote:
Hey there,

Could you please contact us at support@grindinggear.com and we'll be able to better assist you with this as soon as possible.

As a note, please don't send additional or follow-up emails, Support will get to you as soon as possible.


Thank you very much. As her account is created from steam, she will send you emial from one which is used on steam.
Sounds good. If she could include her account name with the discriminator number and 2-3 characters in the email that will help us locate the account and information faster.

Report Forum Post

Report Account:

Report Type

Additional Info