Lost Access to PlayStation Premium Stash Tabs After Separate Purchases on PC and PlayStation
I purchased premium stash tabs on both PlayStation and PC to use them as intended on each platform. Until this morning, everything worked as expected: tabs I purchased on PlayStation and then also purchased on PC allowed me to use the same tabs to add and remove items interchangeably on both platforms.
However, as of today, my PlayStation-purchased tabs have been converted to "Remove Only" and seem to function as PC-only tabs. This means I’ve lost access to tabs I specifically bought on PlayStation, despite paying for them separately on both platforms. This is frustrating because I believe I am now missing tabs I purchased. Could someone please review my account’s stash tab purchases across all platforms to ensure I have access to everything I’ve paid for? To clarify, I expect the following functionality: if I purchase a premium tab (e.g., a QUAD tab) on PlayStation and then purchase the same tab on PC, I should retain access to a single shared tab that allows me to add and remove items on both platforms. Thank you for your help in resolving this. Last bumped on Jan 5, 2025, 2:13:26 PM
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Hey there, I'm sorry that you're currently experiencing this. Could you please email us at support@grindinggear.com so we can look into this matter for you? Be sure to include your Path of Exile account name (including four-digit discriminator) as well as the names of a few of your characters so that we are best able to look into things with you.
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