Haven't received coins, support doesn't even respond, useless...
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I haven't received 300coins for supporters pack, I have contacted support through e-mail and not a single answer from them for over a week... Can someone from here(support) actually help me? It's annoying I'm missing on discounted stash... Shame on yous for that support...
Last bumped on Jan 5, 2025, 5:26:04 PM
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Unfortunately, we aren't able to action a request like this over the forums. If you've already contacted us via email at support@grindinggear.com then I'm afraid you'll need to wait for the appropriate team member to get back to you. We're working 24/7 handling an unprecedented volume of tickets right now so we really appreciate your patience in the meantime!
Please note that repeat follow ups to your ticket or new emails regarding the same issue may have the inverse effect you may have intended, and may reset your place in the queue pushing our response time further. We apologise for any delays in our response and any inconvenience you've experienced as a result. |
