Game Bug but no one support

Hi Support Team,

I sent 2 email but no one do or reply me.
Game bug:
1- Cant change Global Chat Channel
2- Cant trade unique item or currency
Reason: Don't have character level 25 in my account (have 3 characters level 100 and 11 characters level 98)
Last bumped on Jan 9, 2025, 2:25:47 AM
We're currently handling a large volume of support requests. If you've already contacted us via email at support@grindinggear.com then you'll need to wait for the appropriate team member to get back to you. We appreciate your patience!
"
JC_GGG wrote:
We're currently handling a large volume of support requests. If you've already contacted us via email at support@grindinggear.com then you'll need to wait for the appropriate team member to get back to you. We appreciate your patience!



Please check your game bug, its happening for my account both in path of exile 1 and 2. That's too annoying after purchase to play

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