Bought an item, they grabbed the coins, didnt recieve the item

It looks like the purchase was successfully applied to your account. To clarify, you can find purchased hideout decorations in your hideout decoration list. You can use the search to help you locate a particular decoration.

If you'd still like to request a refund for the purchase and you've already sent us an email at support@grindinggear.com then you'll need to wait for a response from the appropriate team member. Thanks for your patience.