lost my progress after syncing

after i synced my old account (ps4) with my new one (ps5)
i lost everything in my new account.

please help
Last bumped on Jan 7, 2025, 12:31:43 PM
If you've merged your accounts, you can continue playing with your previous characters and progress by choosing the sub-account that corresponds with the account you were previously playing. You can choose which sub-account you're using on the character select screen, so if you haven't made any characters yet on the currently active sub-account you may want to try making a character and returning to character select so you can switch over to your other sub-account.
the old account i played poe1
now i played poe2 early access on the new account and the new account characters are gone.
You may have the old account selected when playing, so you'll want to try creating a new character so that you can swap between sub-accounts at the character select screen as mentioned. I hope this helps!
Thank You very much.

that helped

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