I bought the upgrade package and lost $380 but didn't get the upgrade package
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I bought the upgrade package and lost $380 but didn't get the upgrade package, I've emailed, when will I get a reply?
I have provided as much detail as possible about the process. I've been waiting for 25 days and still haven't been resolved. Last bumped on Jan 9, 2025, 4:14:24 AM
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I like this game so much that I'm willing to pay for it.
But the speed with which the problem was dealt with was disappointing. I paid for the support package and didn't get the service. |
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I'm using an email address [Removed by Support],I wonder if you've received a request for help?
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The second help email has not been answered for 15 days
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We're currently handling a large volume of support requests. If you've already contacted us via email at support@grindinggear.com then you'll need to wait for the appropriate team member to get back to you. We appreciate your patience!
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