Why not reply my emails
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My account cannot be logged in and locked due to unknown reasons
I have been sending emails for several days but no one has replied. Why haven't you replied to my email? I want to continue playing POE2. Could you please find more people for after-sales service? Don't let our demands sink into the sea again thank you very much Last bumped on Jan 8, 2025, 9:03:49 PM
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If you've already contacted us via email at support@grindinggear.com then I'm afraid you'll need to wait for the appropriate team member to get back to you. We're still handling an unprecedented volume of tickets right now so we really appreciate your patience in the meantime!
Our support staff has been working 24/7 since the announcement of Path of Exile 2's Early Access to respond to all users as soon as possible. Please rest assured we will get back to each and every one of you. Please note that repeat follow ups to your ticket or new emails regarding the same issue may have the inverse effect you may have intended, and may reset your place in the queue pushing our response time further. We sincerely apologise for any delays in our response and any inconvenience you've experienced as a result. | |
" How big is the queue of tickets that still no replies regarding my coin issue from almost 30 days ago now? |
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