my account has been hacked

my account has been hacked. The hacker changed my email and password, but I have linked my account to Steam, so I can log in to the forum to seek help. I have sent an email to the official support address but haven’t received any reply. Please help me
Last bumped on Jan 9, 2025, 5:20:13 AM
Hey there, I'm afraid that we are unable to assist with account related issues through the forums. Rest assured that the appropriate team members will respond to your email regarding this as soon as possible.
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pyy_0210#3995 wrote:
my account has been hacked. The hacker changed my email and password, but I have linked my account to Steam, so I can log in to the forum to seek help. I have sent an email to the official support address but haven’t received any reply. Please help me


I was hacked in a similar case as yours. After contacting support, you'll receive an email that seems like a copy-paste response, stating that your account will be locked for investigation and to prevent further attacks. It might take some time due to the high number of cases recently (it's been several weeks, and both I and many others are still experiencing account locks).

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