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Hi,
I'm currently worried regarding my account being locked out because I may or may not have been using a VPN when I registered my account a few years back. Will this be a problem in the future? For example if somebody hacks my account and I want to retrieve it, will you guys be asking for my city/country of registration? Last bumped on Jan 9, 2025, 2:59:21 AM
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Hi there, we aren't able to assist with account-related issues over the forums. Could you please email us at support@grindinggear.com so we can look into this matter for you? We are currently working through a very large number of requests, so please bear with us as we'll try to get to you as soon as we can.
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I don't know if they ask it every time or if it's just a chance for it to be asked, but they did ask me that particular question so its definitely on the list.
Unsolicited advice: next time you email them, let them know your situation so they know and can work with it Last edited by JakeySpokesman#5951 on Jan 9, 2025, 2:48:31 AM
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" Appreciate that, thank you. I'll definitely do that. |
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