20 days and still no reply from support!!!!
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I bought the key on POE2 website and claimed it with the wrong account on steam and now i cant log into the game with that Steam name because this email is my main account and i want to play on this account... Last bumped on Apr 29, 2025, 11:43:06 AM
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Hi there, if you have not already done so please contact us at support@grindinggear.com so that we can look into this with you. Please note that we are currently experiencing a high influx of inquiries, however we will respond to your email regarding this as soon as possible.
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I have sent about 20 emails to support and still no reply
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I'm closing in on 1 month now too. My account is locked and I can't play at all.
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My husband has been waiting since 08.12.24.
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" support@grindinggear.com name Sian asks me for ign and id+tag and disappear for more than half a month |
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I'm on day 42 with no help.
Clearly they have a personnel issue and only make it worse by replying to every post with a copy/paste to...... Email support lol I am actually baffled that a company can still function this bad. |
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Almost 6 months here and like 5/6 mails ive send already...
One answer from ggg support on december 2024 to verify its my account and then silence... |
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3 months and 5-6 mails too :D
Best support |
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