Still waiting on Support to merge my accounts
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Emailed support on the 08/12/24, got the generic we may be able to assist with this message on the 18/12/24, I responded less than 5 hours later. I then got a follow up email on 06/01/24 stating they could do the account merge and asking me to confirm it is what I wanted. Again I responded within 5 hours. I've had no reply or actions done to my account. it has been a full working week. GGG please sort out the support situation. I understand there are lots of people that have been requesting assistance since the game launched as I am one of them. I've waited patently however it is now becoming a joke.
Last edited by shaunb20#2544 on Jan 13, 2025, 5:16:11 AM Last bumped on Jan 13, 2025, 5:51:14 AM
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" I've been waiting since mid December with the same issue as well. I did get one reply though where I was asked for information that was already provided in the first email I sent. |
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We're currently handling a large volume of support requests. If you've already contacted us via email at support@grindinggear.com then you'll need to wait for the appropriate team member to get back to you. We appreciate your patience!
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