Unable to access POE2

Hello,

I've recently reedemed POE 2 in EPIC GAMES STORE and linked my new POE 2 account.

However, after installing it on my pc, I get the error message that I don't have access to POE2 EArly Access redeem and early access key on our website or purchase access now.

I've just redeemed a key with early access and still not working, any solutions?

Is it because I have now 2 POE accounts, from POE1 and POE 2. On this website they have been both merged into one account.

Best regards,
Skulk88
Last bumped on Jan 13, 2025, 8:20:12 AM
Can you please try opening the in-game shop via the Path of Exile 1 Epic Games client to see if this helps to refresh your account's Epic Store entitlements to grant your Path of Exile account the access?

If this doesn't work, please contact us at support@grindinggear.com so we can look into this further with you!
I no longer know the log for that old account, not sure how I can recover them actually.

I was given a key by a friend, he got 3 additional keys. Are those keys suppose to have early access by their own?

Let me know if they don't then it is explained.

BEst,
Skulk88

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