Trade/Whisper/Add Friend interactions not working.

I cannot trade, whisper, and invite PC players. I cannot add PC players as friends in my friends tab. PC players (IRL friends) whisper me but I do not see it on my screen.

I have cross play enabled. I have a POE1 account that I started on Xbox, which is linked to microsoft services, and is the account I'm using to play POE2 on Xbox series X. All my stash tabs from POE1 are correctly working with POE2.

The only chat I can read is from Xbox players. The only people I can whisper is Xbox players. I cannot trade via website because whispers don't go through. At this point I'm essentially playing solo self-found.