Have Our Accounts Been Locked Too Long?

Is anyone here who had their account locked due to the recent hacking issue? Many of us paid for Early Access, but our accounts have been locked for weeks and still aren’t unlocked because of a problem with the game itself.

If anyone has managed to unlock their account or has any tips, please share! We’ll get through this together!
Last bumped on Jan 16, 2025, 3:21:34 PM
Weeks? People are on _months_

At this point i think 4-5 months to get unlocked :/
"
Is anyone here who had their account locked due to the recent hacking issue? Many of us paid for Early Access, but our accounts have been locked for weeks and still aren’t unlocked because of a problem with the game itself.

If anyone has managed to unlock their account or has any tips, please share! We’ll get through this together!


We're currently handling a large volume of support requests. We'll be sure to get back to you as soon as possible.

Please do not send multiple emails or replies, as this may cause further delays by causing more work for our team or resetting your position in the queue. Thanks very much for your cooperation and understanding.
"
minttttt#8133 wrote:
Weeks? People are on _months_

At this point i think 4-5 months to get unlocked :/


That's really sad. In this case, it means that paying for an Early Access key is pretty much pointless.
Last edited by bestmaster1996#5421 on Jan 16, 2025, 3:22:51 PM

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