Account recovery - no response from support email
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Please help me recover my old account 'rudi232' - I've raised this with support in December, but had no response from support.
Last bumped on Mar 22, 2025, 4:48:20 PM
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We're currently handling a large volume of support requests. If you've already contacted us via email at support@grindinggear.com then you'll need to wait for the appropriate team member to get back to you. We appreciate your patience!
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Hi,
I've raised the ticket on 6 December, and the last response I had was on 23 January. I understand that you are dealing with a lot of requestes, but this is just unreasonable. It is concerning account recovery, and had I not decided to go with a new account I would be unable to enjoy poe 2 at all to this date. But even with the new account I do not feel like getting back to try new patches out makes any sense given that I am not on my account which I was building on for about 10 years, with 1k+ hours involved in. Please get back to me on this. |
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