Microtransactions
|
Good afternoon, I'm your new player, there was such an unpleasant situation, I was considering a cosmetic appearance for a character and accidentally bought wings that I didn't need, is there any way to return the funds to the account and pick up the cosmetics. I have written to you by mail, but, alas, I have not received a reply.
I am quoting a letter sent to your email address. Bestolo4ch#0026 Good afternoon, I'm your new player, there was such an unpleasant situation, I was considering a cosmetic appearance for a character and accidentally bought wings that I didn't need, is there any way to return the funds to the account and pick up the cosmetics. I have written to you by mail, but, alas, I have not received a reply. BESTOLOCHb - character's nickname autumn fae wings I would like to return this cosmetic item. Last bumped on Jan 20, 2025, 12:29:40 PM
|
|
|
Hey there,
If you've already contacted us via email at support@grindinggear.com then I'm afraid you'll need to wait for the appropriate team member to get back to you. We're currently handling a large volume of tickets right now so we really appreciate your patience in the meantime! As a note, please don't send additional or follow-up emails, Support will get to you as soon as possible. |
