Astramentis amulet scammers

So i bought not identified stellar amulet for 160 divs, which turns out not to be astramentis. These people are geting away not being banned and keep doing it. im being ignored now, cant event talk with him. So paying for this game and spending hundred of hours and nobody cares? So its either quit game and never play poe again or staff do something about these scammers

There are trade logs they can check if they want.

Same, didn't think I'd fall for it but here we are.