So I did the math, and its bad.

as of jan. 19th they claimed of the 525,000 tickets they had they got it down to 75,000 which sounds great, sept when you do the math. From nov. 22 to jan. 19th is 58 days, they brought 525,000 to 75,000 meaning they handled 450,000 tickets.
450,000 divided by 58 is 7,758 tickets a day. (which with a team of 8 sounds like a lie alone). it is now jan 31st 12 days later 7,758 times 12 is 93,103 tickets of the 75,000 tickets they claimed were left leaving -18,103 tickets meaning everyone here should have been helped 3 days ago.

Im not just calling you out ggg im throwing you under the bus, we have been nice and waiting for months you have not responded to a lot of us in over a month.

The Math does not lie explain to us how this is possible, where is the support at, how many tickets do you have how many is left, I will do the math the confirm that too.

Who are you talking to?

You didn't account for all the new tickets they got, and I can tell you right now they probably got a lot more since their latest announcement.

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BaumisMagicalWorld#0673 wrote:

You didn't account for all the new tickets they got, and I can tell you right now they probably got a lot more since their latest announcement.

im sure they did thats why I used the number of 525,000 theey gave us. as it referes to the ones they have had up to the 19th and if they managed to keep the number down to 75,000 with the amount incomming then there is no reason the could not of been done already. nothing has happened as of January to cause the number to fly up again

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Dr_Friendly#3700 wrote:

Who are you talking to?

was in help and information they moved it so everyone who is locked out still due to reporting hackers

I sincerely hope your day to day job doesn't involve any actual math if that's how you're solving equations.

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BaumisMagicalWorld#0673 wrote:

You didn't account for all the new tickets they got

Dose not account for impatience with people emailing more than once trying to bump their ticket.

It is bad, because you don't actually know what's going on and so your "math" is bad.

Really think you know the actual numbers? lol

just checked on my ticket about missing hideout decorations and i got a really cheap copypaste reply.

sure, thats a low priority issue but the person either didnt even read my issue and just copypasted the answer about "the information i was requesting" or has absolutely no ideea what a hideout in poe is.

It's as they say: Patience is a virtue. I'm a super impatient person myself, and even I think a little patience won't hurt. You'll live.