Trade servers are undergoing maintenance. Some features will be unavailable.
My supporter pack payment plan
|
Hello, i set up a payment plan with support and i paid the first payment but they haven't confirmed it yet, and i wasn't sure wethere or not to wait for confirmation before paying the second time but i waited because i didn't want to lose money in steam, would that make the payment plan cancelled ? or is there flixebility as long as i pay everything before the final deadline ?
Last bumped on Mar 27, 2025, 10:14:35 PM
|
|
|
Hey there, I'm very sorry to hear this, and I apologise for our slower-than-usual support response times. As mentioned in our recent Customer Support Update, due to the massive increase in tickets from Early Access, we've fallen behind our usual standard. We'll do our best to get back to you as soon as possible, and we appreciate your patience and understanding in the meantime.
Need help with something? Feel free to email us: support@grindinggear.com
| |
|
thank you, i just have a problem now and im not sure wether or not to pay for the plan because i got no reply from support yet and the deadline is in 7 days what we agreed on, so my points still not deducted and i don't want to waste more money so idk what to do
|
|
|
Hello, i have the same situation, i had set payment plan for 24th December and i already bought points but didnt get my items from Plan. There is still the way to get it or i juz waste my money on just points?
|
|
|
I got a reply and got the pack, my friend also was waiting for 3 months and messaged them again and got a reply in a week, idk if emails are lost or what
|
|
