Account Stolen, Need Help - No feedback from support

Hello, my account was stolen last Friday, I emailed support the same day and no response so far.
Today, I got my Steam account back. That's why I'm managing to write this post on the forum.
My access email was changed, now I'm trying to change it but I can't. Please GGG help me to recover my access email.
Last bumped on Mar 27, 2025, 1:36:19 PM
Hey there, I'm sorry to hear that!

If you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
Arietefak here, now my account has been blocked on steam, I can't even access the forum anymore. Was you GGG or i got hacked again?
This is my second account!

See that the email that is on the site, as primary acces, is the email of the person who stole my account

Last edited by JoãoMakale#6262 on Mar 17, 2025, 10:11:22 AM
Hi there.

I am using my secondary account to report that GGG has not yet resolved the issue with my account (the one I opened this thread for).

They simply stopped responding to emails after I responded to all requests.

It has been 3 days without a response since the last time.

PLEASE GGG, help me recover my account.
"
Hi there.

I am using my secondary account to report that GGG has not yet resolved the issue with my account (the one I opened this thread for).

They simply stopped responding to emails after I responded to all requests.

It has been 3 days without a response since the last time.

PLEASE GGG, help me recover my account.


It may take 3 months or longer to successfully get your account back. Your biggest mistake was telling GGG that you were hacked.

My account was hacked on 1/5. I notified GGG on the same day and they quickly locked my account and asked me to verify it. It has been 82 days and they still haven't responded to me.

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