No Response from Support in 2 Months
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Hi GGG,
Do you know what the current support ticket backlog looks like? I had an email chain going with a support agent that's gone silent for 2 months and am concerned I'm not going to hear back. I purchased the Liberator of Wraeclast supporter pack and my physical items were returned to sender and I'd like to get a second delivery attempt made. Thanks! Last bumped on Mar 21, 2025, 6:23:17 PM
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Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible!
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