I can't access the game
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I can't access the game because I redeemed the access code for Poe2 on an old Steam account. However, I did redeem the game code on Steam on my good account. I've contacted support by email, providing the information they requested, but they haven't responded. I bought the game and can't play it. Please help. I'm desperate.
Last bumped on Mar 22, 2025, 1:33:17 PM
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Hey there, I'm sorry to hear that!
If you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. As mentioned in our Customer Support Update, we are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible. |
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Yes, I understand that you are busy, but my problem is not serious, and there could be an option to facilitate what I am asking support for.
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I'm pretty angry with the support because in the end I'm going to have to buy the game again, I'm ashamed.
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