bug

"I bought the beta access for Exile 2 first, then played Exile 1. Now Exile 2 shows as unpurchased. This is a major bug, right?"
Last bumped on Mar 31, 2025, 9:41:01 AM
Hey there,

Unfortunately, we cannot deal with account related issues over the forums. Could you please email us at support@grindinggear.com so we can look into this matter further?

Please include your Path of Exile account name (including 4 digit discriminator) and the names of a few of your characters.
Where did you buy Path of Exile 2 access?

Is it possible the original transaction from GGG / Steam was subject to a chargeback?
"VPs are not required to change their posting style. They are still welcome to express their opinions and take part in any discussions they wish. Their only responsibility is to continue doing what they have always done - posting in a friendly and constructive manner."

-GGG, 2015

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