請求處理遊戲飾品誤購退款事宜 Request for handling the refund of mistakenly purchased game accessories

Dear Customer Service Team,

Hello!

During my gameplay, I accidentally purchased the wrong special effects items. Initially, I did not fully understand the specifics of these effects, which led to my inability to trigger the effects I desired. While reviewing the page description, due to a misoperation, I accidentally purchased three additional special effects items. After careful consideration, I realized that these effects are not suitable for my character, and therefore, I would like to request a refund.

The special effects items I wish to refund are as follows:

1.Planetary Orb
2.Void Emperor Planetary Orb (2 pieces)
3.Eldritch Planetary Orb

A total of four special effects items. I would greatly appreciate your assistance in processing this refund request and look forward to your reply.

Thank you!

Best regards,
欠扁喵#0416

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尊敬的客服團隊,

您好!

我在遊玩過程中不小心購買了錯誤的特效物品,最初並不了解這些特效的具體情況,導致無法觸發我想要的特效。在查看頁面說明時,由於誤操作,我不小心又購買了三個額外的特效物品。經過仔細考慮,我發現這些特效並不適用於我的角色,因此希望能夠申請退款。

以下是我希望退款的特效物品:

1.Planetary Orb
2.Void Emperor Planetary Orb (2個)
3.Eldritch Planetary Orb

總共四件特效物品。我非常感謝您能幫助我處理這個退款請求,期待您的回復。

謝謝!

祝好,
欠扁喵#0416
Last bumped on Mar 31, 2025, 11:18:41 AM
Hey there, I'm sorry to hear that!

Unfortunately, we cannot deal with account related issues over the forums. Could you please email us at support@grindinggear.com so we can look into this matter further?

Please include your Path of Exile account name (including 4 digit discriminator) and the names of a few of your characters.

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