Cant interact with items, npcs or other events outside of towns

I cannot...:

-... pick up items (including quest items)
-... use waypoints to teleport
-... interact with npcs
-... interact with quest stuff like the rune tree in act 1

I tried fixing it by...:

-... reinstalling the game
-... verifying the files through steam
-... creating a new character
-... restarting the pc

Please help I have been stuck for 10 hours now (also through the patch)

Found a fix, unbind abilities on left click and youre good
Last edited by L42s3#5057 on Apr 5, 2025, 5:36:18 AM
Last bumped on Apr 5, 2025, 6:16:54 AM
I also have this issue, started in the bone pit cant pick up quest items or normal items. cant telport back to town or anything
Hardcore only, cause yolo :)
I found a fix literally some seconds ago, sucks that i only found it after creating a new char but hey.

It has something to do with your skill on left click, unbind it and it worked fine for me again.

15 hours behind now tho
having the same issue, around 00:15 AM today UTC my character stopped being able to click waypoints, pick up items, use portals, use zones.

The game will crash after 15 seconds of running around in a zone.

I can kill enemies and gain exp while in a zone

I can portal into another zone if a friend invites me and I can interact with NPCs in town.

Happens for other characters too

I've fully uninstalled and reinstalled and done integrity check, i've deleted shader caches, tried every rendering backend.


dump.txt

Name
PoE-1743848340-10028.dmp
User

Area
G1_4
Seed
3483049508
Build
poe2_production tags/4.2.0 269355
OSBits
Windows 11 Build 22631 HWS+ VRM 4027/8192/15907
CPUBrand
13th Gen Intel(R) Core(TM) i7-13700K
ExtraData

Driver
32.0.15.7283
GPUName
NVIDIA GeForce RTX 5070 Ti - M27Q
VRAM
4027/8192/15907
Exception


Can share the actual minidump if needed, don't work with windows, this is what I managed to get out of it

PROCESS_NAME: PathOfExileSteam.exe

ERROR_CODE: (NTSTATUS) 0xe06d7363 - <Unable to get error code text>

EXCEPTION_CODE_STR: e06d7363

EXCEPTION_PARAMETER1: 0000000019930520

EXCEPTION_PARAMETER2: 00000098ec5f9f90

EXCEPTION_PARAMETER3: 00007ff738d404a0

EXCEPTION_PARAMETER4: 7ff735ef0000

STACK_TEXT:
00000098`ec5f7b90 00007ff7`3820ffd9 : 00007ff7`382f2f50 00000098`ec5f8b78 00000000`00000100 00007ff8`46d40000 : KERNELBASE!RaiseException+0x6c
00000098`ec5f7c70 00007ff7`382f2f50 : 00000098`ec5f8b78 00000000`00000100 00007ff8`46d40000 00000000`00000001 : PathOfExileSteam+0x231ffd9
00000098`ec5f7c78 00000098`ec5f8b78 : 00000000`00000100 00007ff8`46d40000 00000000`00000001 00000000`00000000 : PathOfExileSteam+0x2402f50
00000098`ec5f7c80 00000000`00000100 : 00007ff8`46d40000 00000000`00000001 00000000`00000000 00000000`00000000 : 0x00000098`ec5f8b78
00000098`ec5f7c88 00007ff8`46d40000 : 00000000`00000001 00000000`00000000 00000000`00000000 00000000`00000000 : 0x100
00000098`ec5f7c90 00000000`00000001 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : D3D12!wil::details::`dynamic initializer for 'g_enabledStateManager'' <PERF> (D3D12+0x0)
00000098`ec5f7c98 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000098`ec5f7cc0 : 0x1
"
It has something to do with your skill on left click, unbind it and it worked fine for me again.


I just saw this, it fixed it for me too :|

I'm strong guessing something happened to poe2's server at that time that corrupted the data of our character's stored left click, removing it flushes it

At the same exact time this first happened to me last evening one of my friends said he got a short rollback so probably some corruption on our character's state in their store :[
thanks the left click thing is the fix for me also. Though i had left click skill forever only became an issue recently
Hardcore only, cause yolo :)

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