Regarding the major bug report of Path of Exile 2 game mission stuck in the map

Dear official, I am a loyal individual player of Path of Exile 2. I found a serious BUG during the game. The character in my account 80959144@qq.com is stuck in the map. There is no response when I click back to the city or cross the map. There is also no response after I teleport through a friend. I found that the items on the ground and the warehouse are unusable. Now I can't play at all. Please give me help!