Unexpected disconnect closing maps

I'm not sure if this is considered a bug or not but I'm hoping you can look into it and fix the following issue. Twice I've been in maps (specifically tower maps using 6 mod waystones) and I've experienced an "Unexpected Disconnect" where my game froze and a minute or two later put me back on the login screen. When I log in the map I was in is no longer open which means I'm out 6 exalt and whatever I may have gotten from the remaining events in those maps since unexpected disconnects apparently count as deaths. Please fix this.

Thank you

You are not along this seems to be a somewhat common issue currently for both ps5 and PC for me and others I know. Seems to only be getting worse as more and more people get top maps and give up since the game is too unstable to meaningfully advance

I of course have no idea how to help everything I have tried has failed and as far as I know no official word on this has been posted