Stuck on loading screen

So I can go all the way to character selection on PS5 and select the character, then the loading screen pops up and goes on forever. I was playing a week ago and this happened when portalling from city back to a map. I tried everything and it wouldn't work so I started playing something else. Hopped in today thinking I'd get to play some but still the same problem. Any idea how to resolve this?

This is supposed to be poe2 sorry ..