Constant Timeouts from Sao Paulo Gateway
|
This is a problem that keeps happening in the Sao Paulo gateway as long as I can remember.
But something different happened in the launch: for the people who could connect, we did not drop because of the login problem. After GGG fixed it, we got the timeout problem back. What I think is going on is that the server cannot handle the volume of connections. Is it not possible to scale this infrastructure? How about scaling vertically? (Give more CPU, memory, and increase the bandwidth?) or even, if possible, horizontally? (Create more servers.) This is a constant problem that has plagued the São Paulo server for as long as I can remember. And as demand scales down, you do the same with the infrastructure. This is not an Internet provider problem; this is an infrastructure problem. And the best way to prove this is what happened in the 3.26 launch with the login problem. Last bumped on Jun 19, 2025, 6:29:54 PM
|
|
" By the way, today I'm getting a lot of timeout disconnects. I have to wait about thirty seconds to one minute to reconnect. I tried to play in other gateways, and there were no disconnects, only the high latency, which is normal. |
|
|
Just reporting again, when is in the middle of the night no disconnects from Sao Paulo gateway. This means that when the servers have low requests pressure, we dont get random disconnects.
Can someone look into this?? This problem plagues the gateway for almost 5 years i think (we have this problem since Betrayal)... |
|
" Today same problems, in peak time lot's of disconnects... And i have to wait till the Sao Paulo gateway is responsive again! |
|
|
Another day, another post.
Playing through the dawn, no disconnects. Connection is very smooth, no issues so far. But, of course, the server pressure is low at this time. Let's see how the Sao Paulo gateway will behave during the day because today is a holiday in Brazil. Last edited by Pirokator#3995 on Jun 19, 2025, 7:42:02 AM
|
|
|
Ok, playing during the day today has been horrible, lots of disconnects.
The servers today are not good. As I expected, it is holiday today in Brazil. There's no way anyone can fix this issue? Or at least address this and look around a little? |
|
|
hey, im playing today at sao paulo server and all other days and its ok for me, no disconections (but im playing in std)
idk if because im not playing league, something are diferent, just posting here to up ur post, because i fell ur pain and want to solve it. Im gotting lots of problems with fps and lots of endgame mechanics (wildwood, harbinger, harvest, originator packs, memorie skills etc)... sad state of the game now for us =\ edit: i post here too, because maybe u want to test if in STD u gotting dc's too. - Thread with suggestions for PoE 1 get more fun and more QoL in next patches (3.27, 3.28...): thread/3812167 - Atlas tree thread improvement: thread/3812454 (English is not my native language, so I apologize for any mistakes!) Last edited by Rato86#5476 on Jun 19, 2025, 6:30:37 PM
|
|
