3.26 – Game Crashing to Login Screen / Losing Zone Progress

I've been experiencing frequent crashes throughout the Acts and early Atlas that return me to the login screen. When I log back in, all progress in the current zone is lost, including objectives completed and the fog of war, which resets entirely.

This issue has occurred multiple times, both during the Acts and while running maps. Most recently, it happened during the Uber Labyrinth. I completed the entire lab, reached the Ascendancy altar, and was reviewing my class options when the game suddenly crashed to the login screen. Upon reconnecting, I found that all progress had been wiped, and I had to re-run the Uber Lab to reclaim my Ascendancy points.

Troubleshooting Steps I’ve Already Tried:

-Verified the integrity of game files via Steam

-Switched between different gateways

-Changed rendering from DirectX 12 to Vulkan

-Restarted my PC and launched a clean instance of the game multiple times

-Verified network connection is stable at the time of the crashes

-Unfortunately, the issue persists despite these efforts.

Are there any client or server logs I can retrieve to help identify what's causing this? I'm happy to provide any diagnostics or system information that could assist in resolving the issue.

Thanks for your time and support!
Last bumped on Jun 18, 2025, 12:30:29 PM
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Just happened again at 6:00 AM PST, after switching to Texas gateway. "An unexpected server error occurred" shows in the bottom left corner.
Another crash:

"Disconnected: Operation cannot be performed because this instance is not the owner of the account."
Bricked 3 maven writs, 3-4div worth of maps/juice, 2 raw div and a brothers gift to disconnects... Im logging out until its fixed.
Lost juiced maps, atlas progress and boss attempts to this.

Absolutely killing the experience.

Scaling back until fixed.

Also in experiencing the same, posting to follow along any updates with fixe.
Yep, million disconections with lose loot/maps.
Its not so f#$ng shame now, as it was in 1st day, but still terrible.
"Game lost contact with the realm" every 5 min with rollback.
It is literally unplayable right now. I fear farming juiced content because I lose multiple divines per session due to disconnects.
I understand league launch can be a struggle, I understand DDoS is a hard thing to deal with, but this is the fourth day, and I am losing motivation to play already.
same happens to me in map or other instances this crash was known since the update it so effin b*mmer please fix this issue asap

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