MTX Transfer question
|
Hello community,
I'm waiting since the 1st of December for a MTX Transfer from a Xbox sub-account to a PC sub-account, and I have not got a response from the Support Team. No confirmation mail, no follow-up mail, nothing. I understand that there's a lot of Support requests since PoE 2, but it's been almost 8 months. There are more people with this same request, and some of them are even waiting since november. This issue makes me not wanna play the game, and yes, I know I can play without MTX, and I know nobody cares if I dont play, but it's sad for me to have bought stuff for the characters and builds I love, and not being able to use them on my main account for 8 months... Is there at least an approximate date? Or is it possible to get a response at least? I know there's a lot of requests since December, but more than half a year has passed. :( Thanks for reading Last edited by Kevtos#2257 on Jul 14, 2025, 3:47:55 AM Last bumped on Jul 29, 2025, 12:40:13 PM
|
|
|
If you've already contacted us via email then I'm afraid you would need to wait for a response from the appropriate team member. Unfortunately, we aren't able to estimate when you would receive a response. However, please be assured that our team is working as quickly as possible and will get back to you as soon as they are able to do so.
| |
|
I'm experiencing this issue as well. I've made progress in POE on my Xbox and now want to switch to PC, but none of my characters or stashes appear when I log in on the PC.
I've purchased the support pack to get early access to POE2 on Xbox, but when I log in to the PC version of POE2, it prompts me to get a key. I've read that this issue needs to be resolved through a support email. Where can I find the email, and what information is required to request them to fix this? |
|
|
The devs clearly have zero plans to do anything with the mtx transfer tickets. Mines been opened since October of last year. I have since quit the game over the terrible support. I will not support bad development behavior. There are many posts like your and all they respond with is this trash copy pasta. Its sad to see a company fall off this bad.
|
|
