Debugging

Is there a log file or something where I can view information on the crashes I'm getting? My game is crashing CONSTANTLY it could be a driver issue, it could be a hundred different things. I just want to know if there are some log files or a debug menu I can view so I can view to get a clue as to what is going on with my game since the last update.

You've not provided any information regarding the client & platform you're using...



WINDOWS

Note: You should be able to copy & paste the below into File Explorer's address bar.


Steam client default log file location

%ProgramFiles(x86)%\Steam\steamapps\common\Path of Exile\logs


Standalone client default log file location

%ProgramFiles(x86)%\Grinding Gear Games\Path of Exile\logs


Epic Games Store client default log file location

%ProgramFiles%\Epic Games\PathOfExile\logs



MACOS

~/Library/Caches/com.GGG.PathOfExile/Logs/

I'm using windows 10, I've looked at these logs and they're mostly useless, just basically the global chat conversations going on. Is there any way I can start logging something useful into these?

Does Event Viewer show anything at the right date & time?

(regardless of whether it mentions PoE by name)

Ok it just did a small crash and I had cleared the logs in the application window of event viewer beforehand. No log was noted in that window. In the PoE in-game graphs I can see a massive spike in network usage when these crashes happen.

For posterities sake here is my system info:

OS: Windows 10 Pro
Version: 10.0.19045 Build 19045
GPU: Nvidia GeForce RTX 2080 SUPER
GPU Driver: 576.80
CPU: Intel i5-14600KF.
RAM: 64GB of DDR5 at 4000MGz
Storage: 10GB free of M.2 storage.
Internet Speed: Down 65MBps Up 5MBps

None of my stuff is Overclocked just running factory settings. CPU temp is a little high but not the problem as the crashes occur at any temperature and I don't see a spike in CPU usage. This was not an issue until the most recent update. Though I had an idea that it could be the GPU driver. However, I think I updated the driver BECAUSE of these crashes and they didn't help. Could be low storage space? But usually I'd see warnings from windows if that were the case and 10GB of reserved storage would be a little insane. I haven't done a packet capture to see if there is something going on between the packets sent from my system and the server.

If you'd like help troubleshooting, we'd really need some kind of description of what exactly is happening. A video recording could certainly be amazing, but a text-based description should be fine.

I will note that this;

"

FrozenEcho#6436 wrote:

Storage: 10GB free of M.2 storage.

is nowhere near enough.

To maintain their performance, SSDs typically require that ~10% of their maximum capacity remain available. (It varies a bit, depending on what that maximum capacity happens to be.)

I'm concerned by how messy this thread is; you're talking about a potential driver issue, you're talking about your upload and download speed, you're talking about your CPU's temperature. I can't begin to imagine what kind of problem you could be having where all of these things would be relevant. There's just a lack of a useful description combined with a lot of distracting... stuff.

Honestly, my best advice would probably be to just post a new thread with a description of whatever seems to be happening. Let others guide you through methodical troubleshooting based on the symptoms encountered. Continuing here will just result in nobody understanding what's going on.

Hate to disagree with you here maybe HDD hardware would struggle with low storage capacity but 3 reasons it's not this, I had that much capacity BEFORE I started having issues with the latest PoE update. Secondly, I have never had a game that wasn't well optimized require THAT much extra disk space to run effectively. Lastly and most importantly, the metrics associated with disk usage in the resource monitor show it performing just fine.

I'M concerned with the type of help I'm getting from this. I get not to look a gift horse in the mouth but at least the gift horse couldn't subtly insult you. I will solve my issue without your help and I will not post the solution. Thanks for your "Help."