Support!!!!!!
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It's been over three months, and I haven't received a response from technical support.
Last bumped on Jul 28, 2025, 6:28:55 AM
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GGG no longer provide technical support.
If you emailed techsupport@grindinggear.com, they will typically forward the email to support@grindinggear.com, then respond to you from that other address. Depending on the client / website you use for emails, it might not have shown you this response from the other address. |
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" Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible. I'm afraid that, as mentioned by Sarno, if this is regarding specifically Technical Support, unfortunately we are not currently offering email Technical Support, due to limited staff resources. We apologise for any inconvenience this may cause. Need help with something? Feel free to email us: support@grindinggear.com
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On May 6, I wrote a letter to support@grindinggear.com, and [Removed by Support] responded with a copy of the letter. I provided him with the information in my reply, but three months later, I still haven't received a response or seen any changes. I'm wondering how much longer I should wait or how I can speed up the process.
[Removed by Support] Last edited by Sam_GGG#2420 on Jul 25, 2025, 10:20:59 AM
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I noticed that you looked at my message and edited it, but you didn't give any response, which is kind of awkward.
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