Launching Issues
|
Hello there,
I am writing to you today because I am having issues launching PoE2, and have done some trouble shooting with no success. Upon launch of the game, the screen turns black and the cursor changes to the in game cursor. After approximately 3 seconds, the game crashes and shows it as stopping on Steam. I went through the local files and the configuration files. For whatever reason the production configuration is empty each time it is created. I have deleted the file entirely from the My Games section of documents, as suggested online, and still get an empty production configuration file. I had seen that there is a regular launching issue with DX12/DX11/Vulcan, but cannot make any changes to the empty production configuration wording. I have also gone to the local files and launched the x86 with "Run as administrator", this resulted in the same crash. I have also gone to the properties in Steam and changed the launch manually to DX12/DX11/Vulcan without any changes as wekk. I think it is the way the production configuration file is being created in My Game files. But after 2 full reinstalls, I can't seem to bypass the issue. Any solutions or ways to correct this? Huge fan of the game, I own it on console and wanted to play it more in depth on my PC. Looking forward to getting into it. Thank you, have a wonderful weekend, Last bumped on Aug 24, 2025, 5:57:33 PM
|
|
" List your PC specs An upload of your most recent client.txt file would be ideal as a primary step in troubleshooting this problem. This file contains some information about your game/PC configuration which may help put us in the right direction why you're having issues. You can locate this file inside a folder named "Logs" which is located inside your main pathofexile.exe installation folder. You can host this information inside this client.txt file (recent one) to another site like pastebin.com. You do not need to create an account to use this site. If the most recent client.txt file is too large you can split the main upload into 2 separate files to pastebin.com and link each page URL back here if necessary. Last edited by Eleven777#0993 on Aug 23, 2025, 2:21:37 PM
|
|
|
Thank you for taking the time to look at this!
For my PC Specs: Device name Agememnon Processor AMD Ryzen 5 9600X 6-Core Processor (3.90 GHz) Installed RAM 64.0 GB (61.6 GB usable) System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display Graphics Card: NVIDIA GeForce RTX 4060 Below are the Log Files, hoping I did this correctly for you. https://pastebin.com/Rk2jZ26U Last edited by FatherKrang#5486 on Aug 24, 2025, 10:10:39 AM
|
|
"Based on the info inside the client.txt file, I'm pretty sure in your case Windows is not set to prefer your Nvidia GPU for poe. Make sure Windows graphics is set to use the right GPU for the game .exe file Check here Settings > System > Display > Graphics Add the game .exe file C:\Program Files (x86)\Steam\steamapps\common\Path of Exile 2\PathOfExileSteam.exe Once added hit Options Select High performance Let me know if this fixes your issue. If so, link another updated client.txt file like you just did so we could confirm the fix in the file. Thanks. Last edited by Eleven777#0993 on Aug 24, 2025, 11:05:16 AM
|
|
" I had the same issue and your solution HELPED. I thankee kindly. |
|
|
i've seen this quite a few times, glad Eleven is on it
MSI X870E Carbon WiFi, 9950X3D, Sapphire Nitro+ RX 7900 XTX 24GB Last edited by 7ekken#2619 on Aug 24, 2025, 1:33:34 PM
|
|
"glad it helped! |
|
|
Thank you Eleven, this worked for me flawlessly. Your instructions were clear and simple. I couldn't appreciate it more. You get a gold star from me on this one. I hope you have a wonderful rest of your day and upcoming week ahead!
|
|
" Thanks FatherKrang, happy it worked out! |
|
