Trade account isn't connected to my POE2 login or characters.

I connected my account to my steam, which is how I play POE2. However, the website doesn't seem to recognize anything I have on POE2, only POE1. All my stash tabs carried over from POE1 to POE2, so somewhere POE2 recognizes me from POE1, but the website doesn't.

I can't direct message or purchase things from people using the merchant tab because the website doesn't have POE2 information.
Last bumped on Sep 9, 2025, 10:12:34 AM
I got the same problem, replying so I can find this again.
Please ensure you are signing in using the same credentials you use to play the game, and that your account name at the top left of the website matches the account you're using to play. Note that Path of Exile 2 characters don't currently show on the Path of Exile 1 website.

If you continue to experience any issues please contact us at support@grindinggear.com and we'll be happy to look into things further with you!

Report Forum Post

Report Account:

Report Type

Additional Info