Can't Login after redeeming EA key via website and downloading game/client via Steam
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Can't Login after redeeming EA key via website and downloading game/client via Steam
TLDR: The title Here's the order of what I did: - A friend gifted me an EA key to play PoE2 with him, so I redeemed the EA key in the website. - Then I redeemed the Steam key on my Steam Account and downloaded the game over a couple of hours. - I boot the game, press login, and am told that I don't have EA access. - I double check the account and it says I have EA access, so I'm not sure what's wrong. https://imgur.com/a/pxDlHvH Last bumped on Dec 9, 2025, 11:29:24 PM
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You'll need to contact Support directly about this.
Account- and purchase-related issues can't be handled via the public forum. GGG do not offer first-party Technical Support.
Free Technical Support guides are available here: https://www.poecommunity.help No ads, trackers, or other weird stuff. |
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Hi! Could you please contact us at support@grindinggear.com and we'll be able to provide you with some additional information.
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