Technical Support (Path of Exile 1) - network issue where my screen gets stuck - Forum

When I am playing game the ping suddenly rises to infinite number and the screen gets stuck. At the start of the menu it recommending the hong Kong when i am near to the Singapore.please check the if there is any server issue because my net is stable and no rendering in any game except in poe2 since last act its happening Last bumped on Dec 14, 2025, 1:06:12 PM	Posted by cherry#8949 on Dec 13, 2025, 9:52:49 AM Quote this Post
Same here but in EU servers (Paris). Had a few spikes to 80k-100k that stopped for 30scds then went back to spikes again; and now it's infinite spike, currently at 350k ms. No problems on other games, no problems loading browsers or any internet pages (except poe site ;) ). Did a speed test incase, but everything is fine. It's been like that for 3 hours now, unplayable.	Posted by nbtm_#4308 on Dec 13, 2025, 10:08:32 AM Quote this Post
Hello same for me. 40k spikes (Paris) since I went to bed around 7 am GMT+1 Edit : Milan's working tho Last edited by Kaltlitch#3189 on Dec 13, 2025, 10:42:11 AM	Posted by Kaltlitch#3189 on Dec 13, 2025, 10:38:43 AM Quote this Post
ohh but mine it suddenly sspikes up and at last stage of my ascendancy it stuck	Posted by cherry#8949 on Dec 13, 2025, 11:38:04 AM Quote this Post
If initial troubleshooting doesn't help, I would recommend posting an MTR log for GGG to look over. https://www.poecommunity.help/troubleshooting/lag/spikes GGG do not offer first-party Technical Support. Free Technical Support guides are available here: https://www.poecommunity.help No ads, trackers, or other weird stuff.	Posted by Sarno#0493 on Dec 13, 2025, 4:22:09 PM Quote this Post
it says "unable to resolve hostname" when i try to run it with replaceme in caps Last edited by cherry#8949 on Dec 14, 2025, 11:45:05 AM	Posted by cherry#8949 on Dec 14, 2025, 11:28:40 AM Quote this Post
" cherry#8949 wrote: when i try to run it with replaceme in caps "REPLACEME" is a placeholder. Read the first part of the guide. It's called Determine the MTR target. GGG do not offer first-party Technical Support. Free Technical Support guides are available here: https://www.poecommunity.help No ads, trackers, or other weird stuff.	Posted by Sarno#0493 on Dec 14, 2025, 11:52:19 AM Quote this Post
\|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| jiofiber.local.html - 0 \| 14 \| 14 \| 0 \| 1 \| 10 \| 1 \| \| 192.0.0.1 - 0 \| 14 \| 14 \| 0 \| 2 \| 16 \| 1 \| \| 192.0.0.1 - 0 \| 14 \| 14 \| 27 \| 38 \| 53 \| 37 \| \| 192.0.0.1 - 0 \| 14 \| 14 \| 27 \| 36 \| 50 \| 37 \| \| 192.0.0.1 - 0 \| 14 \| 14 \| 24 \| 35 \| 53 \| 37 \| \| 192.168.227.106 - 0 \| 14 \| 14 \| 25 \| 36 \| 53 \| 37 \| \| 192.168.60.230 - 0 \| 14 \| 14 \| 32 \| 43 \| 76 \| 49 \| \| No response from host - 100 \| 2 \| 0 \| 0 \| 0 \| 0 \| 0 \| \| No response from host - 100 \| 2 \| 0 \| 0 \| 0 \| 0 \| 0 \| \| 49.44.129.159 - 0 \| 14 \| 14 \| 38 \| 49 \| 72 \| 48 \| \| 162.158.52.35 - 0 \| 14 \| 14 \| 42 \| 48 \| 71 \| 48 \| \| 104.16.16.243 - 0 \| 14 \| 14 \| 39 \| 48 \| 72 \| 48 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider Last edited by cherry#8949 on Dec 14, 2025, 2:25:20 PM	Posted by cherry#8949 on Dec 14, 2025, 1:06:12 PM Quote this Post