Cheating Software detected warning on log in.
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I am getting Cheating Software detected warning on log in.
I am not using any, the only thing I can think of even remotely in question is Exiled Exchange 2 (its the latest version). Here is some context. I am playing through Steam. I have been playing the game for a few hours with occasional freezes (ones that show you spinning gears and a red background for a few seconds and resuming the game after), then my game crashed after I started a new map. I decided to switch from DX12 mode to Vulkan, booted up the game, changed the settings to Vulkan, closed it again and cleared shader cache. Now I am getting Cheating Software detected warning on log in. I tried restarting my PC and launching the game without Exiled Exchange 2. Still got the warning a second time. At this point I'm afraid to try anything again, I don't want to get banned because of another false positive or whatever it might be. I have been playing PoE 1 for years, PoE 2 since Early Access release. Been playing Fate of the Vaal league from day one with occasional crashes and freezes but never got this warning before. Please Help! Last bumped on Dec 18, 2025, 9:24:52 PM
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Unfortunately this is not something we can assist with via the forums, if you have not done so already, please contact us at support@grindinggear.com so we can look into this for you.
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Thank you.
Final question, which email is best to use to contact support with? Email I created my original PoE 1 account with to which my Steam account is linked, or should I use Steam account email? |
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GGG do not offer first-party Technical Support.
Free Technical Support guides are available here: https://www.poecommunity.help No ads, trackers, or other weird stuff. |
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Welp, I did send the message to the suggested email address.
And I got "I am afraid that we cannot provide any further details regarding this." response twice. I guess this is really as they say, great game, until you run into a problem, when you do, you are on your own. Not sure how am I even supposed to diagnose an issue like this on my own, with every attempt possibly leading to getting banned. This is really not the way I ever imagined I'd stop playing this game. And yeah I can see why this stonewalling is happening, but really, it is not helping me at all. If only I was a streamer... Last edited by Bad_Cluster#0899 on Dec 16, 2025, 5:29:32 PM
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Same problem for me. Reinstal the game, delete folder in my document...delete icue, remove overlay steam , drivers ok;
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This happening when switch dx12 tobvulkan for me .
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