account problems
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Good morning, I wanted to know why my game progress was lost after I changed my email, which is also linked to Steam.
Last bumped on Dec 18, 2025, 2:20:46 PM
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Could you be more specific?
GGG do not offer first-party Technical Support.
Free Technical Support guides are available here: https://www.poecommunity.help No ads, trackers, or other weird stuff. |
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I switched or linked my Gmail to my account, which was already linked to Steam, however when I tried to log back into the game, my progress was simply lost.
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Oh, if you overwrote the account link you'll need to email support@grindinggear.com so that they can verify your identity and reverse the account link for you. You can't fix this yourself.
GGG do not offer first-party Technical Support.
Free Technical Support guides are available here: https://www.poecommunity.help No ads, trackers, or other weird stuff. |
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" Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you? |
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