Character Frozen

Hey GGG,

My character is frozen (current league).

I logged into other characters in the standard league, everything works fine.


basically, i cant play, plz..... help....



thanks,

Last bumped on Dec 26, 2025, 7:29:50 PM
Nobody can help you (staff or otherwise) without a more detailed description of the problem.

e.g.;

  • Is the character frozen in a single animation?
  • Is the character completely incapable of moving at all?
  • Is the character capable of moving, but not attacking / casting spells?
  • If the problem is moving-related, does it only occur in zones or also in towns & hideouts?
Having spent thousands of euros on Path of Exile over the years, I will not be further supporting it financially until and unless GGG resumes offering Technical Support.

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