Mac Client crashing when opening the shop - Mac standalone, Steam client and via Faustus

There is a bug in the Mac client - both the standalone and Steam.
When in-game, when you try to access the Shop via the M hotkey, the Shop button, or via Faustus, the client crashes and closes.

This has also been reported in - https://www.pathofexile.com/forum/view-thread/3901991/page/1#p26529847

It was also reported in November 2025 - https://www.pathofexile.com/forum/view-thread/3873097

There may or may not be more reports. I'm am adding a 3rd report in the hope it gets noticed and a fix is provided in the next round of patches.
Last bumped on Jan 4, 2026, 12:11:03 PM
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I'm am adding a 3rd report in the hope it gets noticed



The devs tell you
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Please post one thread per issue, and check the forum for similar posts first



or

How to Report Bugs


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Also, confirm that there are no other threads reporting this issue, and post your bug in there if that is the case.

More reports are always good, but only if they are in one place, rather than spread over many different threads. To search only the Bug Reports forum, navigate to Forum Search and select the Bug Reports option from the 'Forums' list.
This is the start of forum signature: I am not a GGG employee. About the username: Did you know Kowloon Gundam is made in Neo Hong Kong?

quote from the first page: "Please post one thread per issue, and check the forum for similar posts first"

This is the end of forum signature
I made this thread about it, and now i dont remember where i posted it cause a mod moved it around.

https://www.pathofexile.com/forum/view-thread/3901991

I thought the crashing on M key in poe 1 was a wellknown problem cause i read that others had it long time ago.

I earlier used this ingame buy (2023 and earlier) to transfer money into the poe 1 points wallet a few times, cause i cannot pay on internet, so i had that solution to get money from my partner. And now i cant find a workaround to make it.

Because the game crash on the normal way i did it.

Friendly, Petra in sweden.
"
"
I'm am adding a 3rd report in the hope it gets noticed



The devs tell you
"

Please post one thread per issue, and check the forum for similar posts first



or

How to Report Bugs


"
Also, confirm that there are no other threads reporting this issue, and post your bug in there if that is the case.

More reports are always good, but only if they are in one place, rather than spread over many different threads. To search only the Bug Reports forum, navigate to Forum Search and select the Bug Reports option from the 'Forums' list.


Yeap - and that is why I created a new report and included the other links. We have no idea if anyone at GGG has even seen/read the original post. If they want 1 thread per issue then they need to acknowledge they have seen the thread. Otherwise players are just going to assume it's a dead post and create a new one. If GGG don't have a good process then they can't expect anyone to follow it well.

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