Help and Information - No license linked to my account - Forum

Tried to play to PoE, but the game tells me I don't have a license. Last time I played was Dec 16, 2024, I am level 36. I don't understand why my license disppear... Last bumped on Jan 10, 2026, 3:04:49 PM	Posted by Lintu_Aesir#4949 on Jan 10, 2026, 2:28:40 PM Quote this Post
" Lintu_Aesir#4949 wrote: Tried to play to PoE, but the game tells me I don't have a license. Last time I played was Dec 16, 2024, I am level 36. I don't understand why my license disppear... Hi there! I'm afraid that we're unable to assist with account related issues over the forums. Could you please email us at support@grindinggear.com so we can look into this matter for you?	Posted by Ramon_GGG on Jan 10, 2026, 2:32:04 PM Grinding Gear Games Quote this Post
" Lintu_Aesir#4949 wrote: Last time I played was Dec 16, 2024 2024 or 2025? If 2025, I'm pretty sure that was the most recent Free Weekend - so having played then wouldn't be meaningful. What platform did you purchase Early Access on? Exactly which supporter pack did you buy for access? GGG do not offer first-party Technical Support. Free Technical Support guides are available here: https://www.poecommunity.help No ads, trackers, or other weird stuff.	Posted by Sarno#0493 on Jan 10, 2026, 3:04:49 PM Quote this Post