PC shuts down completely with Kernel-Power in specific moments
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Hello GGG,
My PC shuts down completely while playing POE2. The error from windows event viewer is Critical, Event 41, Kernel Power: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. Today I had two crashes when hitting traverse with an Unforeseen Consequences Abyss Precursor Tablet, a simple abyss tablet and a delirium tablet. (I don't know if the tablets have an actual impact or not I listed them in any case) For this specific case it happens randomly, I can't reproduce the system error. I've managed to find a 100% reproducible step: one of my friends had a Simulacrum opened and asked me for help. After joining his party, every time I tried to enter the Simulacrum the PC shut down immediately without entering the map. Note: I have all Simulacrum points, the said crash did not happen for my Simulacrums. Additional info: I've also had this problem in 0.3 with a Corsair Dominator memory. After disabling RAM EXPO the PC shut down more rarely but not completely. As far as I can recollect, the issue never happened during campaign, I guess it happens only on maps. I've bought new RAM and the problem persists. Complete system specifications: * ASUS ROG STRIX X670-E GAMING WIFI * AMD Ryzen 7 7800X3D * Memory: Corsair Vengeance DDR5 96 GB 6400 (So far I'm keeping the default 4800 mhz for maximum stability) * Nvidia GeForce RTX 4080 (from MSI) * 2k monitor with HDR on Game settings: * triple-buffering OFF * engine multithreading ON Please let me know if there are any known system tweaks that I can do resolve the issue. If this issue is of interest, I can provide more technical insights by your request. P.S. this happens ONLY while playing POE2, no other game or app regardless of the graphics settings caused something like this. Many thanks, NadraX#4281 Last bumped on Jan 10, 2026, 5:40:51 PM
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GGG do not offer Technical Support.
What's the manufacturer & model of your PSU? Having spent thousands of euros on Path of Exile over the years, I will not be further supporting it financially until and unless GGG resumes offering Technical Support.
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BeQuited Dark Power 12 1000W.
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