POE2 stuck in controller/WASD UI layout even in Keyboard+Mouse mode

Summary:
My Path of Exile 2 client is permanently stuck in the controller/WASD-style character screen UI, even though I am using keyboard and mouse and the “Controller” option is greyed out. The UI never switches to the full PC layout (Character / Skills / Passives / Relics / Cosmetics). This affects all characters on my account.
Expected Behavior:
Pressing C in Keyboard+Mouse mode should show the full PC character panel with all tabs, including Relics/Trial.
Actual Behavior:
Pressing C always shows the controller/WASD-style character sheet with large square buttons and missing tabs. The UI never changes regardless of settings.
Troubleshooting Performed:
I have already tried all of the following:
- Verified game files in Steam (all files validated)
- Restarted Steam and PoE2
- Switched between Click-to-Move and WASD modes
- Moved using WASD, then switched back to mouse movement
- Cleared all WASD movement keybinds
- Disabled all HID/gamepad devices in Device Manager
- Confirmed “Controller” option is greyed out
- Regenerated the config file
- Switched between Fullscreen / Windowed / Borderless
- Switched characters
- Restarted PC
- No controller or virtual controller devices connected
- No Steam Input overrides active
None of these steps changed the UI.

SYSTEM INFO:

Computer Information:
Manufacturer: Gigabyte Technology Co., Ltd.
Model: X570 AORUS MASTER
No Touch Input Detected
Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD Ryzen 9 5950X 16-Core Processor
CPU Family: 0x19
CPU Model: 0x21
CPU Stepping: 0x0
CPU Type: 0x0
Speed: 3400 MHz
32 logical processors
16 physical processors
Hyper-threading: Supported
FCMOV: Unsupported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
BMI1: Supported
BMI2: Supported
F16C: Supported
FMA: Supported
Operating System:
Windows 11 (64 bit)
NTFS: Supported
Client Information:
Version: 1766451605
Browser GPU Acceleration Status: Enabled
Browser Canvas: Enabled
Browser Canvas out-of-process rasterization: Enabled
Browser Direct Rendering Display Compositor: Disabled
Browser Compositing: Enabled
Browser Multiple Raster Threads: Enabled
Browser OpenGL: Enabled
Browser Rasterization: Enabled
Browser Raw Draw: Disabled
Browser Skia Graphite: Disabled
Browser Video Decode: Enabled
Browser Video Encode: Enabled
Browser Vulkan: Disabled
Browser WebGL: Enabled
Browser WebGL2: Enabled
Browser WebGPU: Enabled
Browser WebNN: Disabled
Video Card:
Driver: AMD Radeon RX 6800
DirectX Driver Name: atidx9loader64.dll
Driver Version: 32.0.21037.1004
DirectX Driver Version: 32.0.21037.1004
Driver Date: 11 28 2025
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: AMD Radeon RX 6800
VendorID: 0x1002
DeviceID: 0x73bf
Revision: 0xc3
Number of Monitors: 2
Number of Logical Video Cards: 2
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 3840 x 1080
Primary Display Size: 23.54" x 13.23" (26.97" diag), 59.8cm x 33.6cm (68.5cm diag)
Primary Bus Type Not Detected
Primary VRAM Not Detected
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: Speakers (3- Bose USB Audio)
Memory:
RAM: 32681 Mb
VR Hardware:
VR Headset: None detected
No VR configuration with trackers detected
Most number of trackers in a session: 0
Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 30517734 MB
Largest Free Hard Disk Block: 13183744 MB
Game Controller: None detected
MAC Address hash: 196c5922fc4dc486fdf1a69f85351279c011cf77
Storage:
Disk serial number hash: de366c69
Number of SSDs: 3
SSD sizes: 4000G,2000G,2000G
Number of HDDs: 1
HDD sizes: 24T
Number of removable drives: 0

Notes:

This issue appears to be a UI mode flag that is stuck internally. The game behaves normally otherwise, but the character screen never switches to the proper PC layout.

Thank you for looking into this.