POE2 won't recognize my EA purchase (Xbox)
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As the title says, when I log in after having bought the 30 dollar support pack, it tells me my account doesn't have access. Apparently there's a big going on where it's not recognizing purchases made on Xbox. Not sure how long this has been an issue but hopefully it's fixed soon.
Last bumped on Feb 1, 2026, 7:08:48 PM
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" Unfortunately, there is a current issue with our Xbox players redeeming purchases on their Path of Exile accounts; this is being looked into and we apologise for any inconvenience caused in the meantime. |
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Hi.
How much longer will this yake ti fix? As the specials are almost over.... |
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It's sad that it's happening during the weekend. :(
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I had the same issue. Bought the supporter pack via the microsoft store for the first time and couldn't play. Had to refund unfortunately. Hopefully we get a fix soon.
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Bought for my brother and I so we could play. He’s Xbox I’m PS5, sadly it’s not recognizing his Xbox copy either right now. This sucks especially with it being the weekend.
Last edited by Tglizz15#2047 on Feb 1, 2026, 7:09:21 PM
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