Eldritch charge skin missing
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Hi, just bought eldritch charge skin doesn't show up in poe 1 and poe 2.
Not even a notification or e-mail nothing. PS: in shop it says i own 1/3. Very strange. Maybe I have to wait. Last edited by DurchFalloutBoy#6565 on Feb 13, 2026, 2:07:04 AM Last bumped on Feb 22, 2026, 6:14:00 PM
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bumpedebump
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Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?
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Oddly enough, I found it under character effects, but not under alternate charge skins. Will you be changing this? I find it very misleading. Would it be possible to get a refund so I can buy the correct charge skin replacement? Many thanks and best regards.
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" They never discuss refund requests publicly. You'd need to contact Support directly. Having spent thousands of euros on Path of Exile over the years, I will not be further supporting it financially until and unless GGG resumes offering Technical Support.
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" It never a charge skin It is a character effect that the charge now orbiting the "Planetary Orbs" and the Orbs orbiting around you. But the charge itself has not been reskinned There is a video preview already so that you have to email GGG support to justify your reasoning of refund. I did it in the past and they told me it is an one-off offer. This is the start of forum signature: I am not a GGG employee. About the username: Did you know Kowloon Gundam is made in Neo Hong Kong? quote from the first page: "Please post one thread per issue, and check the forum for similar posts first" This is the end of forum signature Last edited by neohongkong#0222 on Feb 22, 2026, 6:14:29 PM
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