Disconnections during login process
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I need help on how to troubleshoot why I constantly get an unexpected error occurred message when trying to login.
This happens every single day I attempt to login. It has taken up to an hour of me clicking the login button. This may be a coincidence, but it seems like after I post here or post screenshots of the failed attempts stacking up to X.com, it logins in after a couple minutes to 15 or so. I'm using google DNS numbers. Tried flushing the DNS many times. Nothing works and GGG support said there is no support since the game is in Beta.... a Beta I dropped 100 bucks to play... I get it. But damn, this is every single day. Went through the suggested routers settings too. Last bumped on Feb 21, 2026, 12:22:05 PM
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This is happening to me as well to an absolutely absurd degree at times. Every loading screen is a disconnect, then can't log back in for sometimes up to an hour. This makes the game near unplayable. Constantly losing maps, temple runs wasting an insane amount of in game resources as well.
This is very obviously some kind of server issue. It has been happening to me for more than 3 weeks now and it seems to only get worse as player numbers drop more and more which is just strange. I get a random day or two when there are no issues at all then it starts happening again even worse than before. It also only happens at daytime, if I play late nigh all of a sudden its vastly better. I only have this issue in this game. Everything else is fine. But still, I did a bunch of troubleshooting to make sure it is defenetly not me. Switched DNS multiple times, reset and reconfigured my router multiple times, made sure the firewall settings allow the game to go through. Nothing helps. This is on GGG's end. I am in the EU btw, I have 30ish ping to all EU gateways, which one I select doesn't really seem to matter much when it comes to this issue. It is happening as I write this as well, I have been sitting on the log in screen for half an our, finally got in, started a map and it immediately disconnects me as I try to enter the map. Now I can't log in again. This is a complete joke... |
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