Game suddenly won't go past loading gears animation (character select)

So I've been having this issue since a few days ago where I try logging in to POE2 and it just keeps loading forever after I select a character.
I tried different gateways.
I tried different platforms.
I tried reinstalling.
I tried restarting the router.
I tried connecting straight to town/hideout.

It did let me in once after a few days of trying, then I died, tried to respawn and back to infinite spinning gears I went.
It's important to note that I had no issues before and it started all of a sudden a few days ago.

This is the 3rd time I post about it here and all the support I got was devs asking me if tried to log in into town/hideout and then vanishing into thin air, leaving me with this issue for so long.

I also sent multiple emails only to receive a "We can't help you, go to forum" type of answer.

I tried PC client
I tried Steam
I tried PS5.

DOES, NOT, WORK.

will anyone please help me with this? It's seems crazy to me that I can't access the product I paid for, and have 0 way to ACTUALLY contact support.